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Employment Opportunities


You have an opportunity to work for an amazing and fun organization with endless possibilities.

Job Title:
Program Assistant 

Reports To:
Program Manager and President/CEO

Job Summary:
Coordinate program and outreach functions related to the delivery of a quality wish experience throughout the State. Program oversight includes managing the wish process, administering program-related activities, managing program interns and volunteers, cultivation of community partnerships, and upholding the policies and procedures established by the national Make-A-Wish® Foundation. 

Wish Delivery (90%): 
  • Coordinate, request and supervise progress of volunteers through the completion of the wish. 
  • Assist as needed with the budgeted (slotted) wish numbers by month and quarter to ensure annual wish goal is achieved. 
  • Ensure the Foundation’s liability is minimized as much as possible by obtaining appropriate signatures, releases and supervision of each wish granted. 
  • Assist with medical outreach communications, visits and training as directed. 
  • Assist with 24-hour emergency communications for pending wishes and wishes in progress as required. 
  • Coordinate and attend wish child events as needed. 
  • Develop process to improve, streamline and document wish delivery for assigned wishes. 
  • Complete final closeout of wish files and ensure that volunteers have completed all required paperwork within 30 days of completion of the wish and files are closed accurately and completely. 
  • Contribute improvement ideas that will continually seek to raise the level of service and quality provided by the Foundation. 
Administrative Support (10%):
  • Provide administrative support for the office as needed. 
  • Coordinate database and technology projects related to wishes assigned and job responsibilities. 
  • Assist with program requirements for annual audits and reports. 
  • Coordinate and publish relative informational documents as needed. 

Required Qualifications: 
  • Fluent in English and Spanish. 

Desired Qualifications: 
  • BS/BA or equivalent combination of education and work experience. 
  • 2 or more years of related work experience. 
  • Ability to manage multiple tasks simultaneously and meet deadlines. 
  • Proven ability to work effectively with a wide variety of people. 
  • Excellent computer, communication, and presentation skills. 
  • Ability to successfully work independently, yet collaboratively in a diverse, team-orientation organization. 
  • Sales and customer service experience. 

To Apply:
Please submit a cover letter and resume to indicating the following: 

  • Interest in Make-A-Wish and the non-profit sector 
  • Academic and career goals 
  • Skills, experience, or coursework relevant to the internship program 
  • Employment/Volunteer history 
  • Include at least 3 references 

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Make-A-Wish® New Mexico, Inc.
7400 Tiburon Dr. NE
Albuquerque, NM 87109
(505) 888-9474